Using the indirect strategy when delivering bad news is only
unethical if the writer makes a conscious decision to be unethical. The
indirect strategy is used with the reader’s well-being in mind. Depending on the message there are guidelines
on when to use the indirect organization as oppose to the direct organization
of bad news messaging.
Using the
indirect approach when delivering bad news eases your reader into the news by
explaining the reasons before giving the bad news. Using the direct approach of
delivering bad news is best when the news will not be upsetting or if someone
is expecting the news.
When we receive
bad news our brain immediately will try to reason within ourselves the why,
what, or how. However if the brain
receives the why, what, or how before the bad news is delivered, the reasoning
can help us to process the negative message with more clarity.
The indirect
approach in bad news messaging for the most part is not unethical. But more of a
method to deliver unpleasant news with hopes of not provoking annoyance from your
reader.
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| Which approach do you think was used in this letter? Direct or Indirect |
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